FAQs

🙌Energy

What makes Silverly jewellery different?

Silverly combines 925 sterling silver, natural gemstones, and intentional energy infusion practices. Each piece is designed to be both aesthetically refined and energetically meaningful.

What does “energy-infused jewellery” mean?

Our pieces are intentionally infused using focused intention and Reiki-based practices to align with specific energies like abundance, protection, or clarity. It complements your mindset—it doesn’t replace action.

Are your gemstones natural?

Yes. We use genuine, ethically sourced gemstones. Variations in color or texture are natural and make each piece unique.

Will the energy wear off over time?

Energy can shift with usage and environment. You can cleanse and recharge your jewellery periodically to maintain its energetic alignment.

How do I cleanse and recharge my jewellery?

Simple methods:

  • Moonlight (especially full moon)
  • Smudging (sage/incense)
  • Intention setting (hold + focus)
 Is Silverly jewellery safe for sensitive skin?

Yes. We use 925 sterling silver, which is generally hypoallergenic. If you have extreme sensitivity, we recommend checking individual product details.

Will silver tarnish?

Sterling silver can naturally tarnish over time, especially with moisture or chemicals. Store it dry and clean regularly to maintain shine. We use Rhodium plating on jewellery which makes them tarnish resistant.

Can I wear my jewellery daily?

Yes but being careful with:

  • Water exposure (shower, swimming)
  • Perfume/chemicals

This helps preserve both shine and gemstone quality

How do I choose the right gemstone?

Choose based on:

  • Your intention ( abundance, love, calm, confidence, wealth)
  • your birthstone.
  • What you feel naturally drawn to Intuition plays a strong role here.
Do you offer custom or personalised pieces?

Yes. We can create custom pieces aligned with your intention, energy goals, or gifting needs only in 9k+ gold. Reach out to us for details.

Can I gift Silverly jewellery to someone?

Absolutely. Silverly makes a deeply meaningful gift—not just beautiful, but intentional. Each piece carries energy aligned with love, abundance, or protection, making it more personal than traditional jewellery.

Do you include gift packaging?

Yes. Every order comes in elegant, ready-to-gift packaging—so you don’t need to do anything extra to make it special.

Can I wear multiple Silverly pieces together?

Yes—and it can actually amplify your intention.

What if I don’t feel anything from the jewellery?

Not everyone experiences energy the same way—and that’s okay.

Think of it as a subtle support system, not an instant sensation. The real power comes from consistent intention + action

Can I request a specific intention for my piece?

Yes. You can request a specific intention (e.g., wealth, confidence, healing), and we’ll align the piece accordingly during creation.

What is a Birthstone?

A birthstone is a gemstone traditionally linked to your birth month. Many people wear it as a way to feel more connected to themselves or to carry a sense of meaning with them every day.

What is my Birthstone?

Birthstones by Month

  • January: Garnet
  • February: Amethyst
  • March: Aquamarine
  • April: Diamond
  • May: Emerald
  • June: Pearl, Moonstone, Alexandrite
  • July: Ruby
  • August: Peridot
  • September: Sapphire
  • October: Opal, Tourmaline
  • November: Topaz, Citrine
  • December: Turquoise, Tanzanite, Zircon

Do I have to choose my birthstone?

Not at all. While birthstones are meaningful, you can choose any gemstone you feel drawn to. Sometimes what you need isn’t tied to your birth month—it’s tied to your current phase in life.

What is a birth flower?

Just like birthstones, each month also has a birth flower. These flowers carry symbolic meanings and are often associated with personality traits or emotions.

What is my birth flower?

Birth Flowers by Month

  • January: Carnation, Snowdrop
  • February: Violet, Primrose
  • March:Daffodil
  • April: Daisy, Sweet Pea
  • May: Lily of the Valley, Hawthorn
  • June:Rose, Honeysuckle
  • July:Larkspur, Water Lily
  • August: Gladiolus, Poppy
  • September:Aster, Morning Glory
  • October:Marigold, Cosmos
  • November:Chrysanthemum
  • December: Narcissus, Holly
What is the difference between Birthstones and birth flowers?

Birthstones are gemstones, while birth flowers are symbolic flowers. Both represent your birth month, but in different ways—one through energy and minerals, the other through nature and symbolism.

What are Chakra stones?

Chakra stones are gemstones connected to the body’s energy centers (chakras). Each stone is associated with a specific chakra and is believed to support balance in that area.

Chakra Stones
  • Root Chakra (Muladhara): Red Jasper, Black Tourmaline, Hematite, Garnet
  • Sacral Chakra (Svadhisthana): Carnelian, Orange Calcite, Sunstone
  • Solar Plexus Chakra (Manipura): Citrine, Yellow Jasper, Tiger’s Eye
  • Heart Chakra (Anahata): Rose Quartz, Green Aventurine, Emerald
  • Throat Chakra (Vishuddha): Blue Lace Agate, Aquamarine, Lapis Lazuli
  • Third Eye Chakra (Ajna): Amethyst, Labradorite, Sodalite
  • Crown Chakra (Sahasrara): Clear Quartz, Selenite, Amethyst
How do I choose the right Chakra stone?

Start with how you’re feeling.
For example:

  • Feeling overwhelmed → grounding stones
  • Lacking confidence → solar plexus stones
  • Seeking calm → heart or crown stones

You can also simply choose what you feel most drawn to.

Can I wear Birthstone and Chakra jewellery together?

Yes, you can. Many people combine both—one for personal identity (birthstone) and one for current intention (chakra stone).

Do I need to understand Chakras to wear these stones?

Not at all. You don’t need deep knowledge. If a piece resonates with you, that’s enough.

Are Birthstones and Chakra stones scientifically proven?

They are rooted in tradition, culture, and personal belief rather than science. Think of them as meaningful tools that support your mindset and intention. However, saying that everything is energy and that is science backed.

Which is better: Birthstone, birth flower, or Chakra stone?

There’s no “better”—just what feels right for you:

  • Birthstone → personal connection
  • Birth flower → symbolic meaning
  • Chakra stone → current intention

💳 Payments

What payment methods do you accept?

We accept:

  • PayPal
  • Pay in 4 (via PayPal)
  • Afterpay
  • Klarna
  • All major debit/credit cards
Is my payment secure?

Yes. All transactions are processed through secure, encrypted payment gateways.

Can I pay in installments?

Yes. Options like Afterpay, Klarna, and PayPal Pay in 4 allow flexible payments.

🛡 Warranty

Do you offer a warranty?

Yes. We offer a warranty against manufacturing defects.

What does the warranty cover?

Issues related to craftsmanship or material faults Please note: not wear and tear or misuse that includes broken chains or clasp after using it.

How long is the warranty period?

Warranty duration will be specified per product or at checkout.

How do I claim the warranty?

Contact us with your order details and photos—we’ll guide you through the process.

💎 Materials & Care

What materials do you use?

We use 925 sterling silver and natural gemstones—chosen for both their beauty and meaning. Some of our pieces are CZ with energy infusions using Reiki practice to be more aligned and suit your style

Are your gemstones real?

Yes. Because they’re natural, you might notice small differences in color or texture—that’s what makes each piece unique.

Will my silver tarnish?

Over time, it can—this is normal for sterling silver. A little care keeps it looking beautiful. Also they are plated with Rhodium to make it tarnish resistant

Is it okay for sensitive skin?

For most people, yes. Sterling silver is generally gentle on the skin.

Can I wear it every day?

You can just try to avoid water, perfumes, or harsh chemicals so it stays in its best condition.

How should I store my jewellery?

Keep it somewhere dry, ideally in its pouch or box, when you’re not wearing it.

🔁 Exchanges, Returns & Shipping

Can I return or exchange my order?

Yes, as long as it’s unused and in its original condition, within our return window.

What about custom pieces?

Because they’re made just for you, custom pieces may not be eligible for returns—feel free to check with us before ordering.

How long will my order take to arrive?

We usually process orders within 1–3 business days if in stock and are not made to order products, and shipping times depend on your location.

Will I get tracking details?

Yes. You’ll receive a tracking link as soon as your order is on its way.